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Comprehensive Treatments for Your Patients

Sep 11, 2024

Yogi Berra once said, "If you don't know where you're going, you're going to end up somewhere else." He was sort of a comic, you know, a philosopher, as well as one of the best baseball players—if not the best ballplayer of all time—catcher for the New York Yankees back in their heyday when they won, he won something like 11 World Series. They also said, "If you don't know where you're going, any road will take you there.

Now, what does this mean for dentistry? I think it's important to comprehensively treatment plan for all of our patients. I think it's important to comprehensively treatment plan where we're going to go in our own lives. Most people don't take the time to do that.

In dental school, we were given a certain protocol to follow. Some of us were treating comprehensively; some of us just learned procedures. And as you know, if you've listened to me before, I think it's very important that we not be procedure-oriented, but more comprehensive-oriented.

What does that mean? All patients receive a comprehensive examination, and they all receive a diagnosis. And there can be only one true diagnosis. There should really be one true comprehensive examination where we look at periodontics, caries, the bite, aesthetics, ortho, et cetera, as well as cancer exams. So it's important that we treat comprehensively and then give the patient a series of options. That is basically our framework for where we're going to end up.

Most of us don't do that. We're influenced by patients. And as I've said before, do you sometimes provide the treatment that the patient wants, even though it's not the right treatment? Would you do the same treatment?

If a patient comes in and says, "Just treat this one tooth, but ignore the periodontal disease that's in my mouth," or, "Just treat this one tooth, and I don't care about the aesthetics over here or my bite," you know that by treating that one tooth, the patient's going to be worse off in the future.

Do the right thing because it is the right thing and continue to be a gift to your patients. Have a great day, everybody, and thank you for listening.

Treating People Not Patients
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Sample a lesson from our popular course Treating People Not Patients where we provide practical Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners

Treating People Not Patients
Free Preview

Sample a lesson from our popular course Treating People Not Patients where we provide practical Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners