Running Your Dental Practice Like a Fine Restaurant
May 10, 2024Why do I run my practice like a restaurant?
Like a fine restaurant, you want to have three things: the triad, which I call a triad of great care, good dentistry, good food in a restaurant, excellent decor, and, of course, over-the-top customer service.
Now, here’s a fact for you: Less than 2% of any profession practice at what I call the elite, excellent, over-the-top performance level. And that’s true for athletes, plumbers, roofers, restaurants, and, unfortunately, neurosurgeons, as well as us dentists. It’s not that hard to be excellent. It just requires a little bit of work and a vision.
